FAQ

Orders and Products:

 

What products do you sell?

We specialize in canvases featuring college campuses, college athletes, and college logos. Each canvas is custom-made to order.

How long does it take to receive my order?

Despite the custom nature of our products, shipping typically takes just 5 to 7 business days.

Can I track my order?

Yes, once your order ships, you will receive a tracking number via email to monitor the delivery status.

Do you offer rush shipping options?

Currently, we do not offer rush shipping options. Please order in advance to ensure timely delivery.

How are the canvases shipped?

Canvases are carefully packaged and shipped with mounting brackets included for easy installation.

Returns and Exchanges:

 

What is your return policy?

We do not accept returns or exchanges, as each canvas is made to order and customized for the customer.

What if my canvas arrives damaged?

In the unlikely event that your canvas arrives damaged, please contact us at campuscanvas.us@gmail.com with a photo of the damage, and we will assist you promptly.

Can I cancel or modify my order after it's placed?

Orders cannot be canceled or modified once they are placed due to the custom production process. Please review your order carefully before submitting.

Contact and Support:

How can I contact customer support?

For any questions or assistance, please email us at help@campuscanvas.us. Our support team will respond to you as quickly as possible.

Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options. Please contact us directly at campuscanvas.us@gmail.com for more information.

Do you ship internationally?

At the moment, we only ship within the United States. International shipping options may be available in the future.

How can I stay updated on new products or promotions?

You can follow us on social media or subscribe to our newsletter for updates on new products, promotions, and exclusive offers.